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On Call and On line:
Chat and E-mail: support@pcplanet247.com. You can discuss the problem you are facing with us over the phone or chat. Whenever you send us an electronic mail or chat please have your customer number ready or quote that in your communication. Once you connect with us our certified technicians will try and solve the problem over these medium.
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Remote Desktop:
If you are not comfortable implementing the commands you can ask for a remote control of your desktop which can be passive and active, in case of passive control we would see your desktop and guide you how to move the mouse and the commands to carry out. In case you are comfortable with us taking full control of your PC we would take the same over the remote desktop session and solve the problem for you.
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Security:
We assure that the service is fully secure in case of remote desktop support. We recommend that you are online and on call with our technicians while we are working on the remote desktop technicians. You can see the movement of mouse and the commands we enter, we never need to copy any kind of data from your machines to ours. We would also recommend that you don’t relay the passwords to the technical support and enter the same as and when prompted by our technicians
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Contact Us:
Contact Person : Mr Zakib Irfan Contact no.:01942300164 Email ID :zakib.irfan@pcplanet247.com Website :http://www.pcplanet247.com
Pc Planet 247 is an independent provider of on-demand tech support and not affiliated with any third party brand unless specified. Call now to get instant access to tech experts for multiple brands of PCs, software and connected devices, all in one place.
We have created several custom made plans to suit the different needs of our Customers. You have the Freedom to select the package that suits your needs best.
We understand the need for a working computer by home and small business users to carry out their day to day work activities, and the need to have Peace-Of-Mind which comes from an assurance that they would not have to face computer downtime, or spend big money when system goes bad, and that their support partner Pc Planet 247 is available to serve them at a moments notice, 24 Hours a Day, 365 Days a Year.